Apple Pay is now live on your Hero cards
Apple Pay is now live on your Hero cards
The first e-mail reminder of an unpaid invoice is an important step in obtaining payment while maintaining customer relations. Poorly written or sent, it can damage your credibility or block the situation. But if it's done properly, it can lead to rapid, stress-free payment. Here are our tips for drafting it.
11/07/2025
Email is one of the most widely used tools for reminding customers of unpaid invoices. Fast, traceable and unobtrusive, it allows you to remind your customers of their rights, while preserving the commercial relationship. But it's important to choose the right timing, tone and content of your message to ensure prompt payment. Here's our advice on how to write your dunning emails for unpaid invoices.
10/07/2025
The 4ᵉ reminder of an unpaid invoice often marks the last attempt before litigation. By this stage, your customer has ignored all previous reminders. It's time to adopt a firmer tone, while remaining professional.
09/07/2025
Is a customer not responding to your e-mails or reminders? The 3ᵉ unpaid invoice reminder is often the last step before more formal action. Well written, it can be enough to unblock the situation without litigation.
07/07/2025
If your first message has had no effect, it's time to move on to the 2ᵉ reminder. At this stage, the objective is clear: firmly remind the debt, while maintaining professional communication. Here are best practices and two templates to copy and paste.
07/07/2025
Late payment can quickly weaken your cash flow, especially when you consider that in France, nearly 32% of invoices are paid late, according to the Observatoire des délais de paiement. The first reminder is the key stage in getting paid quickly, without damaging the customer relationship. Here's how to prepare it properly and maximize your chances of success from the very first reminder.
03/07/2025
Relancer un client efficacement commence souvent par l’envoi d’une lettre claire et bien structurée. Découvrez ici ce que votre modèle Word doit contenir et comment l’utiliser pour maximiser vos chances de paiement.
02/07/2025
Reminding a customer of an unpaid invoice is a must for every company. Done properly, this approach optimizes your cash flow while maintaining good commercial relations.
01/07/2025
An unpaid invoice can quickly jeopardize a company's cash flow. Implementing a clear dunning process is essential to preserve financial stability without damaging customer relations.
30/06/2025
When a business customer fails to pay an invoice on time, it threatens the company's cash flow. Here's how to react quickly and effectively.
27/06/2025
Unpaid invoices are a frequent problem for businesses large and small. In fact, late payment accounts for 25% of all business failures. Yet there are simple, step-by-step solutions for recovering the sums owed, without immediately going to court. Reminders, formal notice, injunctions to pay or recourse to a bailiff: each step is important in maximizing your chances of success.
26/06/2025
Managing unpaid invoices is a major challenge for companies. Late payment weakens cash flow, and can rapidly unbalance a business. To cope, it's best to react quickly and follow a clear method. This guide takes you through the essential steps for effective debt collection.
25/06/2025
What's the best neobank to run your business in 2025? Today, these online brands are booming, with the number of users tripling since 2020. The options are many, but all have the same objective: to make your life easier. Offers are more flexible, less expensive and better adapted to the needs of the self-employed and businesses. This comparison will help you make the right choice.
24/06/2025
To sell internationally, it's not enough to have a well-translated e-commerce site. You also need the right online payment solution. That's what guarantees fast checkout, controlled costs and a seamless experience for customers. Here's what you need to know to make the right choice.
23/06/2025
Facebook advertising can make your business take off... or become a cash drain if the budget is poorly calibrated. We give you all the strategies you need to define a profitable Facebook Ads budget, according to your objectives, your sector and your resources.
20/06/2025
You may have already seen a "€10, €30 or even €100 advertising credit from Meta" offer. But how does it really work? Who can benefit from it, and how can you use it to boost your campaigns? This guide explains it all from A to Z.
19/06/2025
When you trade with foreign partners, you expose your company to currency fluctuations. This currency risk can have a direct impact on your profitability, margins and cash flow. Here's how to understand it, and above all, how to protect yourself effectively.
18/06/2025
Advertising credits on Instagram have become a real lever for getting started with Meta Ads campaigns without taking any financial risk. In 2025, more and more advertisers are receiving free credits or promo codes to try out advertising on Instagram. But you still need to understand how they work, how to activate them and, above all, how to use them intelligently to generate sales or traffic. Here's everything you need to know to make the most of these advertising credits and boost your visibility from the very first campaigns.
17/06/2025
With more than 2.9 billion active users every month, Facebook remains an essential platform for online sales in 2025. Here's how to make the most of this sales lever.
16/06/2025
On an international scale, a simple non-payment can unbalance a company's cash flow. The risk of non-payment is higher than locally, particularly in the absence of solid guarantees. Here are the main causes, the best practices to adopt and how Heropay can help secure your transactions.
06/06/2025
Making payments abroad requires mastery of the right tools. Whether you're paying a supplier in dollars or receiving a transfer in pounds sterling, choosing the right international payment method will help you secure your transactions, reduce costs and save time. Here's everything you need to know.
05/06/2025
With over 2 billion active users worldwide, the majority of them young adults, Instagram makes it easy to generate sales, whether you're an e-tailer, designer or freelancer. We show you the easy way to sell on Instagram.
04/06/2025
TikTok has established itself as one of the most dynamic platforms for selling and generating sales on the Internet. In this article, find out how to exploit this potential to boost your sales and stand out on the platform.
03/06/2025
Snapchat is no longer just an app for sharing ephemeral photos and videos. With over 400 million monthly active users, the app has become an essential sales channel, especially with Generation Z. Find out how to leverage Snapchat to boost your sales and optimize your marketing strategy.
02/06/2025
