At Hero, we continuously improve our offerings to better meet your needs while complying with legal and regulatory requirements.

In this context, we have updated our Terms of Use and our Payment Services Framework Agreement.

No action is required on your part.
However, we recommend that you carefully review this information. By continuing to use our services, you agree to be bound by these changes. If you do not agree with these changes, you must contest them before the applicable effective date, as indicated in the Terms of Use.

Last updated: September 10, 2025

Here are the main changes:
1. Clear distinction between Payment Services and ancillary services: the specific conditions for additional services (e.g., deferred payment, accelerated payment) will now be communicated to you separately, only if you wish to subscribe to them.
2. Integration of the concept of Account Information Services to enable connection to accounting tools.
3. Addition of new Payment Services such as
- SEPA Direct Debit (available now)
- Capital Deposit: Assistance with your remote share capital deposit procedures, with delivery of a deposit certificate necessary for registering your company (coming soon).

4. A clarification regarding the payment card, now clearly defined as an immediate debit card.