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Which payment gateway to choose between Stripe and Paypal?

Which payment gateway to choose between Stripe and Paypal?

Temps de lecture : 5 minutes

When it comes to payment processors, it's common to pit Stripe against Paypal. Are you hesitating between the two? The choice of a payment gateway is crucial to any online business. To make the right choice, you need to pay close attention to a number of criteria. Follow our guide to make the right choice.

Our opinion of Stripe vs Paypal in brief

Stripe and Paypal are among the most popular online payment solutions. Paypal has established itself as an easy-to-use solution . Featuring powerful development tools Stripe is a more complete solution .

What exactly is Stripe?

Stripe is an all-in-one payment gateway that allows e-tailers to to make and receive their payments in line .Cr ounded in 2010, the platform is now known the world over. According to Datanyze data among the most popular payment gateways, it follows in the footsteps of giant Paypal with 19% of web transactions (compared with 42% for Paypal ).

Although developer-oriented, its use does require some technical knowledge. The platform boasts numerous customization tools that can only be used by experts.

What exactly is Paypal?

Paypal is the payment gateway of choice. It enables you to send and receive payments online. The platform currently boasts 431 million users worldwide.

It is especially appreciated for the simplicity of its interface making it accessible even to people with no technical knowledge.

Stripe and Paypal key features

Here's a comparison of the two platforms' key features.

Ease of use

Paypal was designed to be easy to use . Its accessible technology makes it tailored to users means. La platform provides basic functionality for optimal use. However, a user can copy/paste lines of code for an even more advanced experience.

Of course, Stripe is also within everyone's reach . It can be integrated into third-party platforms, provided you know the basics of development.

Third-party integration

Third-party tools enable you to create a complete ecosystem for managing your online store. They can also be used to add additional functionalities for a maximized experience.

If you're looking for simplicity with a payment processor that can integrate with the main platforms, give preference to Paypal. Paypal integrates with :

  • Shopify ;

  • WooCommerce ;

  • Wix ;

  • BigCommerce.

On the other hand, if you wish to a richer integration horizon Stripe will be your best ally.

Supported payment methods

Stripe presents here a comparative advantage as it accepts most payment methods:

  • Google Pay;

  • Alipay;

  • Visa Checkout ;

  • Apple Pay ;

  • Etc.

It also supports most credit and debit cards.

PayPal does not accept a limited number of credit and debit cards :

  • MasterCard ;

  • Visa ;

  • Discover ;

  • American Express.

Security

Stripe and PayPal are both platforms of the same name. PCI-compliant . In other words, they have all the tools they need to ensure the security of payment data:

  • Le data encryption payment ;

  • Le 3D Secure ;

  • La identity verification online ;

  • The evaluation of risks payment ;

  • La migration data security.

Paypal strengthens its system with :

  • The TLS connection ;

  • Data protection ;

  • The safety key ;

  • Fraud detection.

Development tools

Stripe offers a complete range of development tools:

  • Stripe connectors ;

  • Stripe Shell ;

  • Stripe for visual studio code ;

  • Stripe CLI ;

  • Incoming webhooks ;

  • Dashboard for developers ;

  • File download API.

PayPal, on the other hand, offers few resources for developers . Its documentation is less extensive, with only an API executor, a demo portal and a Sandbox test guide.

Comparison of Stripe and Paypal functionalities

Features Stripe Paypal
Payment Methods All the most common payment methods (major credit and debit cards, Apple Pay, Google Pay, transfers, etc.) Popular payment cards: Visa, MasterCard, Discover and American Express
Customer interfaces Developer-oriented More accessible interface for the general public but with development tools
Safety and Compliance Stripe Radar, gestion des litiges, Dynamic 3D Secure
Third-party integrations Broader integration possibilities Integration with Shopify, Wix, WooCommerce and Big Commerce.
Geographical availability Available in 47 countries Available in 200 countries and regions worldwide

Paypal vs Stripe: price comparison

Both solutions require no installation or subscription fees. However, Paypal applies higher transaction costs compared with Stripe. Stripe only charges 1.5% on the transaction amount plus a general flat-rate charge of 0.25 euros per transaction This percentage rises to 2.5% for international payments.

Paypal, on the other hand, charges up to 2.9% on each transaction amount with fixed costs of 0,35 € pair operation .La However, the platform offers lower rates for microtransactions of less than 10 euros.

Stripe is therefore the more affordable of the two solutions, unless you use microtransactions.

Paypal and Stripe price comparison chart

Here's a price comparison table to help you visualize the difference between the two platforms:

Method of payment Paypal Stripe
European credit card (Visa and Mastercard) Up to 2.9% of transaction amount + 0.35 euros 1,5 % + 0,25 €
Carte bancaire internationale (Visa, Mastercard et American Express) Up to 5% of transaction amount + currency conversion fee 2.5% + €0.25 for UK cards 3.25% + €0.25 for international cards + 2% fee for currency conversion
SEPA Direct Debit - 0.35% per withdrawal
Chargeback costs 20 euros 15 euros

Paypal vs Stripe: which has the best customer service?

Stripe has a slight advantage in this respect . In the event of a blockage, you can obtain assistance from by phone, email or chat You can also ask your questions on the support forum for technical advice.

PayPal customer service is available by phone, chat and help center . The platform also provides documentation for the most common problems.

On which CMS and platforms can Stripe and Paypal be integrated?

Stripe and Paypal are integrated payment processors with most CMS on the market. The difference between the two solutions lies in the way they are integrated. Stripe integration requires more technical knowledge.

What do they have in common and what are their differences?

Stripe and Paypal have a lot in common, but they also have their differences.

Common ground

Here are the main points Stripe and Paypal have in common:

  • Developer-oriented tools . Both platforms can be modified with a few lines of code. Paypal, however, remains more accessible to the general public.

  • Two PCI-compliant security solutions;

  • Both platforms require no subscription.

Differences

Despite similarities in the type of service offered, Stripe and Paypal also display certain differences:

  • Geographical availability . Paypal is accessible in 200 regions and countries worldwide. Stripe is only present in 47 countries, but plans to expand into more.

  • Processing times . With Paypal, funds are immediately available in the recipient's account. With Stripe, the processing time is 2 days.

  • Lower costs per transaction with Stripe . Chargeback fees are also lower than with Paypal.

  • Ease of use. Paypal is more accessible to the general public than Stripe.

  • Quality of customer support . Stripe support is available 24/7, with a wider range of options than Paypal.

  • The scope of our services . Stripe is an all-in-one platform with a wider range of services than Paypal.

The advantages of Paypal over Stripe

Paypal has a number of advantages over Stripe:

The right solution for small businesses

Thanks to its ease of use, Paypal is the best tool for SMEs but also for payments between people. Its ease of use also makes it accessible to beginners.

Similarly, Paypal's integration tools are easier to set up.

Worldwide availability

PayPal is available in 200 countries. Stripe, on the other hand, only offers its services in 47 countries.

The advantages of Stripe over Paypal

Stripe also has advantages over Paypal:

Advanced customization features

Stripe offers greater customization possibilities . However, you'll need to know a thing or two about development to get the most out of it.

More payment methods supported

Stripe supports almost all existing payment methods . Paypal is more limited in this respect.

More accessible customer service

Stripe customer support is available 24/7. What's more, it is accessible via a wide choice of channels: telephone, email, chat and via a help forum .

More affordable rates

Transaction costs on Stripe are lower than on Paypal. Similarly, Stripe's chargeback fees are lower.

What's the alternative to Paypal and Stripe?

logo-hero

Hero is not an alternative to Stripe and Paypal, but the platform allows you to pay your suppliers after 30 days and receive your payments immediately .

Hero's main advantage is that it can advance you funds for your trade receivables, or to extend payment terms to your suppliers.

Hero is the ideal solution for e-tailers who want to optimize their cash flow .

Request a customized quote

In conclusion, Paypal and Stripe are the two most popular payment platforms in the world. Choosing between the two means taking into account factors inherent to each processor, such as pricing, quality of support and functionality. Above all, you need to take into account the needs of your business in order to position yourself between Stripe vs Paypal.

Écrit par

Valentin Orru

Head of growth

23/07/2024