❌ Closing an N26 Business Account: Procedure and Precautions (2026)

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❌ Closing an N26 Business Account: Procedure and Precautions (2026)

Want to close your N26 account? The process is 100% digital, but beware of linked products (Spaces, Crypto, Loans) that can block the closure.

Heropay guides you step-by-step to cancel error-free and retrieve your remaining funds.

undefined In Short

  • Closure is done directly via the mobile app or web client area, no registered letter needed.

  • Before starting the request, you must empty all your "Spaces", sell your crypto assets, and repay any outstanding loans.

  • The main account balance must be brought to €0. If negative, you have 7 days to settle it after the request.

  • If you are leaving N26 due to a lack of B2B financing, alternatives like Heropay offer invoice financing and cash yield.

undefined Prerequisites: Clean Up the Account Before Clicking

N26 rejects closure if active products remain. Here is the mandatory checklist:

  1. Empty Spaces: Transfer money from sub-accounts to the main account.

  2. Sell Crypto/Stocks: If you used N26 Crypto, sell all positions. Settlement can take up to 5 business days.

  3. Cancel Premium: If you pay for N26 Smart, You, or Metal, switch to the Standard plan (free) first.

  4. Repay Loans: Any overdraft or active loan must be settled immediately.

Once done, transfer the remaining balance from your main account to your new bank to reach €0.00.

undefined Tutorial: Close Account via App or Web

With zero balances, the procedure is fast:

From the N26 App:

  1. Go to the "My Account" tab.

  2. Select "Settings" then "Legal" (or Legal Info).

  3. Click on "Close account".

  4. Enter the SEPA IBAN of your new bank (for any remnants).

If you don't have app access: You can send an email to support@n26.com with the signed cancellation form (available on their website), stating:

  • Your explicit request.

  • Full name and N26 IBAN.

  • The IBAN of your new account for balance transfer.

undefined After Request: Limited Access and Documents

Once the request is validated, closure is not instant.

  • Limited Access: You can still log in to download your statements, but cards will be deactivated.

  • Confirmation: You will receive an official email when the technical closure is complete.

  • Negative Balance: If a last-minute charge comes through, you have 7 days to wire the amount to N26 Bank SE.

undefined Why Switch from N26 to Heropay?

N26 is an efficient mobile bank, but limited for structured businesses. By migrating to Heropay, you gain:

  • Invoice Financing: Heropay finances your supplier invoices instantly (from Hero Go plan), something N26 does not do.

  • Yield: Your excess cash earns you up to 5% (Welcome offer available in specific countries).

  • EU Flexibility: Operate with a secure French or German IBAN for your B2B transactions.

undefined FAQ: Your Questions About Termination

undefined Can I close an N26 account by mail?

Not recommended. N26 is a German bank, the letter must be sent to Berlin, which is slow and costly. Use email or the app.

undefined What if I have an overdraft?

You must repay it. If not done within 7 days of closure, the debt will be passed to a collection agency, impacting your credit score.